The do's and don'ts of dealing with a crisis situation
WASHINGTON (ABC) —
By now you're familiar with what happened on United flight 3411, the apologies and the still continuing aftermath of seeing a passenger being dragged off a flight and left bloodied. There is no way to know when when you will be facing a crisis of your own, you can be prepared for when it hits! Rebecca Klein Scott and Keith Scott of TALLsmall Productions joined us some crisis situation best practices!