7 On Your Side: Beware of robo phone scam from fake 'Social Security Administration'

Beware of robo phone scam from fake 'Social Security Administration.' (ABC7)

A phone scam is crisscrossing the nation and it sounds pretty official. It mentions the Social Security Administration’s Inspector General's Office.

7 On Your Side asked the experts what do you do when you get a call like this:

"This is Linda. Calling you from the Office of Inspector General of Social Security Administration. Your Social Security number has been suspended. Please contact the emergency helpline number which is..."

7 On Your Side reached out to the REAL Office of the Inspector General and it's Investigators with the Social Security Administration.

Rob Childress who is the Acting Assistant Inspector General for Investigations with the Social Security Administration says "You have the situation were you call the number back and they answer the phone and they engage in the conversation in an attempt to get the information so they can use it for identity theft, social security benefit theft or any other kind of nefarious purpose."

The Inspector General received multiple reports from all across the Nation about these scams. ABC 7 News decided to call the number back.

We got this on the other end of the call “The Google Subscriber is not available... leave a message."

How persistent are these criminals... they called back a second time.

"This is Linda. This is a final reminder from the Office of Inspector General of Social Security Administration."

Rob Childress says "SSA may call you for legitimate reasons but we will never ask you for personally identifiable information so don't provide that information."

If a person has questions about any email, letter, text or phone call that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy. (Those who are deaf or hard-of-hearing can call Social Security’s TTY number at 1-800-325-0778.)

To report fraud at the OIG fraud hotline, click here.

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