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Woman with decade-long electrical problem calls in 7 On Your Side for help

Woman with decade-long electrical problem calls in 7 On Your Side for help (ABC7)

Elvis Shields has a problem with overloading and she's had it for years.

Every time she uses the oven while she's doing a load of laundry the electric breaker in her home will flip, sending her to the electric panel to try to switch it back on.

"It's a pain, yes, because whenever you try to do something you can't walk away," Shields said.

A real pain in the neck?

"You bet," Shields says.

After 10 years of dealing with the problem and consulting several electricians, she decided to contact 7 On Your Side for help.

"I started in 2006, it was $800. By 2010, it was $1,895 for the same job ... but they all said the panel needed to be replaced," Shields said.

When she heard 7 On Your Side was offering viewers a chance to have Consumers Checkbook, a consumers advocacy group, shop local contractors for the best price, she jumped on it.

The company's shoppers called five electric companies from its list of qualified contractors and began taking bids.

"We tell people, get at least three bids ... if you can, more," said a Consumers Checkbook spokeswoman.

The lowest bid was $565, the highest $3,400 — a difference of $2,835.

"You have to shop around in order to get what you are looking for," Shields said.

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