All told, it's an unremarkable snippet of video. On the night that Brittany Norwood murdered fellow Lululemon employee Jayna Murray in Bethesda last March 11, two Apple Store employees are seen standing next to a wall, then walk away.
However, when you factor in that the wall the employees were standing next to was shared with the Lululemon next door and that they were most likely listening to the murder in progress, the video gains a ton of context.
Ever since that night, the employees have come under fire for not calling Montgomery County Police.
"I think it's really unforgivable that someone didn't pick up the phone and call," Bethesda resident Neil Smith says.
The woman in the Apple Store video, which was first shown on ABC7 News on Monday, is Jana Svrzo. At Norwood's trial, she testified that she heard women arguing next door. One yelled, "Talk to me. Don't do this. Talk to me. What's going on?"
Those words were followed by screams, yelps, yells and, eventually, a voice fading, saying "God help me...please help me."
The other person in the video is Ricardo Rios, the manager of the Apple Store. He testified that he thought the noise was "just drama." Another employee, an Apple security guard, ignored it all as he listened to music on an iPod.
These explanations are no comfort for Murray's family and local residents, for whom the murder is still fresh in their minds. The family says they still haven't gotten anything from the Apple corporation, not even a sympathy card.
"I still can't understand why they didn't do anything," Hugh Murray, Jayna's brother, said after Norwood was sentenced to life without parole. During that sentencing, Judge Robert Greenberg harshly criticized the Apple workers for what he called their "callous indifference."
Though the workers did help detectives unravel Norwood's original claim that two robbers and rapists injured her and killed Murray, the belief lingers that more could have been done.
"I think Steve Jobs would be upset about that," Bethesda resident Jarrett Thompson says.