D.C. residents to grade city services

Trash collecion is one of many services D.C. residents can now rate. Photo:

D.C. has launched a website for residents to compliment or criticize the services delivered by city agencies.

The site,, is a customer service feedback tool, which{ }allows the government to post grades online and measure the quality of services provided.

Users can complete surveys{ }on the site, which launched Wednesday.

Mayor Vincent Gray says the new program will identify city problems and help departments find ways to improve.

For more information, visit