Charter House Apartment residents endure three days with no heat, hot water

SILVER SPRING, Md. (WJLA) - Three days without heat or hot water is causing major problems for the senior citizens who live at a Montgomery County apartment complex.

The problems at the Charter House Apartments on Fenwick Lane in Silver Spring began this past Tuesday morning, one of the most frigid days in recent memory. Pipes began bursting early in the day, and residents have been without the necessities to keep warm.

"When I came home from work, I almost fell in the garage because the water was dripping from the garage (and) the ceiling had caved in," resident Barbara Thomas said.

Thomas, along with many other residents and their families, are upset that the seniors have had to endure what they describe as dangerous conditions.

What more, they say management hasn't tried to move them out. Building officials say the plumbers they called have been able to get heat on intermittently over the past several days.

They felt the building remained warm enough to keep everyone safely inside, but residents tell a different story.

"All that they are doing is offering them coffee and doughnuts," resident Dorinda Branch said. "I don't think that's a great accommodation."

The heat did come back on Friday afternoon, but it's not known if that means it'll stay on for good.