LAUREL, Md. (WJLA) - The case dates back to November of 2012. It was early morning when this man, wearing a blue knitted hat with white snowflakes on it and a scarf with a hooded sweatshirt, robbed and shot one of the employees.
"Unfortunately at this point, we've exhausted all of our efforts, every investigative lead that we could follow up on - and that's why now we're turning to the public," said FBI Supervisory Special Agent Heather Bergey.
The FBI is now hoping that you at home can help, and that any little tip might help find the suspect.
"The way we look at it is this could be your neighbor," said Bergey. "This could be someone you know who has a propensity for violence and we don't want this to happen again."
The violent nature of the crime, along with the fact that the suspect got away with a lot of cash, is driving the investigation and motivating the $10,000 reward.
Investigators say the suspect forced the night manager into an office and had him stuff cash from the safe and into a trash can. He then forced the worker to load the trash can into a van parked in front of the store - and before he took off, the suspect shot the manager in the arm.
"A lot of people now, they're getting desperate," said Olney resident Randolph Hackett. "Times are tough and they don't care. And when you run into people who don't care, it's hard to get them to do the right thing."
Agents believe he is still out there, and realize surveillance pics are not the best, but hope that someone may recognize him.
"You may see them in the video or may recognize some small thing or some mannerism or some way they're carrying themselves or what they're wearingor [you may] have recognized a pattern of activity where perhaps someone you know started acting outside their means, started spending more money than they normally would have" said Bergey.
Those who live nearby hope he's caught soon, but aren't too optimistic about it:
"Unless they get a good description of who was here, some witnesses or something else like that, there is a fat chance in hell that they're going to catch him," said New Carrollton resident Brenda Taylor.