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Passes to NMAAHC to be re-released Wednesday after technical issues

Passes to NMAAHC to be re-released Wednesday after technical issues (Photo: Mike Carter-Conneen/ABC7)

After a website glitch blocked the distribution of National Museum of African American History and Culture timed-entry passes for the first three months of 2017, the museum is going to try again.

Monday morning, many website users got error messages or tickets labeled the wrong day. The museum blames "technical difficulties."

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More than 700,000 passes have already been distributed for all timeslots through Dec. 31. For January, February and March, the museum will try re-releasing passes online again, starting at 9 a.m. this Wednesday.

If you're willing to go to the museum early in the morning and stand in line, another option is to try to get ahold of a same-day pass, distributed by staff each day at 9:15 a.m. With a limited number, it's first come first served.

Meanwhile, with demand high and supply limited, some have started scalping the free tickets on websites like Craigslist, demanding $20, $50, even $100 each.

“They don't want to stand in those lines. Those lines are long so people will pay!," museum visitor Leonard Browder said.

“I think it's immoral. Had they not taken all of those tickets there probably wouldn't be a line right now to get inside. So they're creating a problem in their venture to make profit," another museum visitor, Tchaikawsky Samuels said.

Tourists especially are anxious to get tickets, but rather than risk becoming the victim of a possible scam, many are vowing to return to the museum each morning until they can get ahold of the hottest ticket in town.

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The re-release will take place on Wednesday at 9 a.m. on the museum's website or by calling 866-297-4020.


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